Unless otherwise specified, the following applies to the sale
of all products and services of Charles M. Ruggles Pipe Organs.
Preliminary dispositions and freehand sketches of proposed installations are
supplied at no charge for information and comparison. They are the property of the
builder and are not to be given to third parties. For the purpose of making
proposals, the customer shall provide drawings of his premises. Charges for
additional drawings and consultations will be billed on a time and material basis.
These costs will be credited to the downpayment of an organ ordered as a result of
these services. Prices given in preliminary quotations are firm for three months
from the date of quotation and will be raised by 2% every three months thereafter if
not secured by a contract agreement. Quoted times of delivery are subject to prior
sale, and are only estimates.
CASEWORK AND OTHER DETAILS
The price quoted for an organ includes a free-standing case of good proportions,
having appropriate moldings and pipe shades. Gilding, where appropriate, and other
ornamentation of the builder's design may be added at extra cost. Swell shutters,
controlled by a foot lever, for one division of the organ may be included in the
organ for an additional $2,000 to $4,000, depending upon the size of the division to
be enclosed. A case may be painted a solid color at no extra cost.
All instruments are standard with slider windchests of builder's proven climate
and pollution-proof design, mechanical key action with wooden trackers, trouble-free
mechanical stop action, and attached keydesk. For organs with pedals, the builder
provides as standard equipment at the quoted price a flat, non-radiating pedalboard
which he considers superior from an artistic and technical viewpoint, but as an
option at $1,000 extra will supply a concave, radiating pedalboard in instruments with
the 56/30 note compass.
Lumber used in the cases, windchests, wood pipes, and other acoustically
sensitive parts is selected from the finest seasoned solid woods. Plywood is
primarily used for blower boxes and some mechanical parts. In no case will schemes
to reduce the cost of an organ be considered which would affect its artistic or
technical quality or its durability.
All stationary instruments are fully covered by a five year guarantee against
defects in workmanship, materials, and design. The builder reserves the right to
carry out guarantee repair work as he considers best for the instruments. One trip
for the purpose of inspecting, adjusting, and tuning the organ will be provided free
of charge at an appropriate time after about one year of use for organs costing over
$16,000. Otherwise, transportation of an instrument to the builder's shop or of
workmen to the site of an instrument for purposes of any guarantee repair is to be
paid by the customer. All instruments are made to withstand normal indoor
atmospheric conditions in the continental United States without special
humidification; however, during winter heating season, humidification is strongly
advised. Key action is self-adjusting, and metal flue pipes have soldered-on caps
or are cone-tuned for greater tuning stability and best tone quality. Guarantee
does not cover malfunctioning due to excessive dryness or overheating induced by an
improperly designed or operating heating/air-conditioning system, etc., or due to
abnormal moisture from water leakage, nor does it cover damage from insects,
rodents, or abusive treatment. Alteration of an instrument by third parties will
terminate all provisions of the guarantee, unless approved by the builder.
Maintenance of an organ after the guarantee period has expired can be arranged on
mutually agreeable terms.
Prices for instruments are FOB builder's shop. Shipment is normally made by
moving van or by a rental truck driven by the builder.
All materials and parts of an instrument under construction are fully protected
against damage and loss until delivery to customer's premises. The customer shall
insure the builder's interests in the organ while on the customer's premises until
final payment has been made.
For purposes of financial planning, payments for an organ will be due
approximately as follows:
Downpayment: 20% due with signed contract agreement
Materials payment: 10% due about six months after signing
Final payment: 10% due upon completion of organ
Balance of the total cost will be in amounts running from about $3,000 to
$20,000, which will be invoiced as various parts of the organ are completed in the
builder's shop. Dollar amounts for all of these payments will be stated in the
agreements. Other payment arrangements may be considered. Overdue payments will be
subject to a service charge of 1½ % per month on invoices not paid after 30
SECURING AN ORDER
When details pertaining to a tentative design have been agreed upon by the
customer and the builder and the customer is ready to place an order for an
instrument, the builder should be notified immediately so a signed contract
agreement may be prepared which properly specifies these details. Two copies will
be sent to the purchaser to be signed. One copy will be returned with the
downpayment as soon as possible.
ORDER OF DELIVERY
Ordinarily, deliveries of organs will follow in the sequence in which signed
agreements and downpayments are received at the builder's workshop, with the
exception that small instruments may occasionally be fitted into the work sequence
to be made along with larger organs.
As protection against unreasonable inflation, agreements may include a surcharge
on each invoice, based upon the U.S. Department of Commerce labor statistics.
The customer is expected to provide conditions which will permit the installation
and voicing of the organ with a minimum of interruption to the organbuilders.
Necessary keys shall be provided. Lodging for the organbuilders is to be provided
by the customer. This may be in church members homes with provision to prepare
breakfast, or in dormitory rooms in the case of a university.
MODIFICATIONS TO A BUILDING
The price of an instrument does not cover any structural changes to the building
where an organ will be located. The customer shall provide suitable electrical
connections for the organ and lights. The builder will supply design data needed by
the customer to assist in the design of any modifications to the structure housing
the organ. The builder reserves the right to delay the installation of an organ
where necessary structural changes have not been properly provided.
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